Product Management Specialist - Navitaire Internal Products (Finance)

Job Title

Product Management Specialist - Navitaire Internal Products
Summary of the role:

Navitaire is seeking a skilled and motivated individual to join its NavIP (Navitaire Internal Products) division as a Product Management Specialist. In this role, the successful candidate will play a crucial role in shaping the vision, strategy, and execution of our internal software products. They will collaborate with cross-functional teams to ensure the delivery of innovative and user-centric solutions that meet the needs of our employees and internal stakeholders. Additionally, the Product Management Specialist will oversee the operation of several critical tools and engage with stakeholders to drive continuous improvement and innovation.
The Navitaire Internal Products (NavIP) team is responsible for several applications essential to the Navitaire business, including ServiceNow, Navitaire Time Entry (NaviTE), Navitaire Customer Invoicing (NCI), Navitaire Azure DevOps (ADO), ADO, Release Notes tool (ReNo), and the Customer Care Portal. This is a hybrid role and would require you to be in our local Salt Lake City of Minneapolis office 2-3 days a week.

Responsibilities:

• Product Vision and Strategy: Communicate the product vision and strategy to guide the development and evolution of internal software products
  
• Market Research: Conduct research to identify internal customer needs, market trends, and competitive analysis to inform product decisions
  
• Product Roadmap: Assist in the development of product roadmaps that align with business goals and prioritize features and enhancements based on market research
  
• Cross-Functional Collaboration: Work closely with engineering, design, IT, and other teams to ensure successful product development and launch
  
• Requirements Gathering: Develop and document functional requirements and product feature specifications following Agile methodologies
  
• Product Management: Participate in the product development lifecycle, including planning, execution, and monitoring of product milestones and deliverables
  
• User Experience: Advocate for a user-centric approach to product development, ensuring that the internal user experience is intuitive and efficient
  
• Performance Metrics: Define and track key performance metrics to evaluate product success and identify areas for improvement
  
• Communication: Communicate product updates, progress, and insights to stakeholders, including executives, employees, and partners
  
• Problem Solving: Identify and resolve product-related issues and challenges to ensure a smooth and successful product launch
  
• Documentation: Create and maintain user documentation and training for end users
  

Requirements:

• Bachelor's degree in any field: Business, Information Technology, or related field preferred
  
• Minimum 3 years of experience as a business analyst, product manager, or similar role, preferably in a software development environment
  
• Proven success in a complex environment, delivering IT solutions for internal and external stakeholders
  
• Strong analytical and problem-solving skills
  
• Strong verbal and written communication skills, with the ability to articulate complex ideas to diverse audiences
  
• Ability to manage and communicate changing priorities and multiple tasks
  
• Passion for understanding internal customer needs and delivering exceptional user experiences
  
• High attention to detail and commitment to excellence in product development
  

Preferred Skills:

• Certification in business analysis or product management (e.g., CBAP, CSPO)
  
• Experience in ServiceNow
  
• Knowledge of Agile and Scrum methodologies
  
• Strong understanding of software development processes and technologies
  
• Proficiency with business intelligence tools such as Tableau or Power BI
  
• Knowledge of software development collaboration tools such as Azure DevOps, JIRA, or Confluence
  
• Understanding of relational databases and SQL
  
• Proficiency in Microsoft Excel, including advanced functions such as pivot tables, VLOOKUP, and data analysis tools
  

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

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Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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