Field Service Engineer- North East Region (Finance)
Field Service Engineer - North East Region
About the Role:
The Entry Level Field Service Engineer ensures optimum operational performance for hardware related to 3D Printers installed at customer sites. They deliver technical service to customers including installation, relocation, repair and preventative maintenance. This is an off-site role covering the Northeast Region. Ideal candidate location will be in Connecticut, Rhode Island or surrounding areas.
What's In It For You!
- Competitive Pay : Our employees are the best part of our company. We want you to feel valued, appreciated, and included. Because of this, we make sure your hard work is recognized.
- Paid Leave (US ONLY): Enjoy time away from work with Company paid holidays, flexible working schedules, unlimited paid time off (PTO). Yep, you read that correctly. We are a Company that values you and makes sure you take time for yourself.
- 401(k): Prepare for a secure retirement with our 401k plan, which includes an employer matching contribution.
- Comprehensive Health & Wellness Plans: We want to be here for our employees throughout all stages of life, which is why we offer a wide range of resources, information, and support during your career with us.
- Global Team: With our state-of-the-art corporate headquarters in Rock Hill, South Carolina, our global team has a presence across more than 15 countries worldwide. Experience a workplace comprised of talented individuals who are passionate about serving our customers and each other.
- Innovative Culture: Innovation is at the heart of what we do! Since our founding in 1986 by Chuck Hull, the inventor of 3D printing, we have continuously pushed the boundaries of what is possible with additive manufacturing. When you join 3D, you will have the opportunity to work with cutting edge technology in an innovative and collaborative culture!
- Talent Development: At 3D Systems, we invest in talent programs to support employees with opportunities to grow, contribute, develop, and thrive in their careers.
- Connection & Engagement Opportunities: We strive to cultivate an environment where our diverse global workforce can connect and thrive. Our Employee Resource Group program, Employee Recognition program, and 3D Gives Back program, are just a few examples of how you will be empowered to build connections, celebrate wins, and make a meaningful impact.
Education & Training
High school diploma required; AA degree from a technical school or related; Military training preferred
Experience
1-2 years related experience preferred
Knowledge, Skills & Abilities
- Proficient in troubleshooting, configuration, installation and repair of electronic systems and computers, as well as a solid mechanical aptitude
- Windows experience mandatory
- Solid knowledge of electro/mechanical device repair with attention to detail
- Requires skills in organization, problem solving, and customer relations
- Ability to speak effectively before customers and act in an advisory capacity
- Requires exceptional interpersonal and communication skills in the business environment and a commitment to professionally represent 3D Systems with its customers
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to work effectively and efficiently under tight deadlines with multiple interruptions
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Travel required; valid driver's license and clean driving record
Additional Skills
- Ability to do the following on a frequent basis: climb, balance, stoop, kneel, crouch, reach, sit and talk. Tasks can include using equipment, which requires working with electrical hazards, high-power lasers and metal alloy powders, which, if handled incorrectly, can cause health hazards/injuries.
- Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently.
