Financial Access Counselor (Finance)

POSITION SUMMARY:

The Boston Architectural College (BAC) is committed to providing all of our students an exemplary educational experience while ensuring their individual success and empowering them to fully actualize their potential. We embrace diversity and inclusivity in all its forms, while striving to create an equitable global community.

The Financial Access Counselor will focus on reviewing financial aid files for accuracy and completeness and counsel students and families on all aspects of the financial aid and payment process. This position will work closely with colleagues to foster a professional, knowledgeable, and welcoming environment for all BAC constituents. They work closely with the Admissions Department to onboard new students.

This is a full-time exempt position of 40 hours per week, reporting to the Director of Financial Access and a member of the Office of Student Services.

PRIMARY ESSENTIAL FUNCTIONS:

· Provide proactive, professional, and friendly service in all interactions.

· Review incoming financial aid files for accuracy and completeness.

· Counsel students and families on all aspects of the financial aid process.

· Process communications including award letters and missing information notices.

· Assist in awarding federal, state, and institutional aid using the federal methodology.

· Assist in disbursement of federal, state, private and institutional financial aid.

· Coordinate the federal work study program with oversight from the Director.

· Oversee and coordinate the awarding of internal scholarship and awards.

· Act as next level support for the Student Advocates in manners related to financial aid, providing detailed and proactive counseling to students in need.

· Stay current on federal regulations related to financial aid.

· Other tasks as assigned

SUPERVISORY RESPONSIBILITIES: No.

Work Schedule requirements:

· This is a hybrid position. Up to 2 days a week in person will be required. Days in the office may vary depending on the time of year and the needs of the office.

· Must be able to work flexible hours in accordance with the academic season.

EDUCATIONAL criteria: Bachelor's degree from an accredited institution preferred.

EXPERIENCE REQUIREMENTS:

· Experience in a financial aid related setting preferred.

FUNCTIONAL/TECHNICAL SKILLS:

· Must be detail oriented.

· Computer literate, including effective use of Microsoft Office suite.

· Knowledge of Power FAIDS a plus.

· Meets eligibility requirements for access to US Department of Education Common Origination and Disbursement (COD) System

· Knowledge of federal financial aid regulations and/or donor agreements preferred.

· Excellent communication and consultative skills, both verbal and written.

· Excellent problem solving and conflict resolution skills.

· Outstanding organizational skills with the ability to effectively prioritize.

· Ability and willingness to support collaborative efforts.

· Be committed to the mission of the BAC and carry out the highest quality of service to BAC constituencies.