Jabil Inc.
Sr Global Quality Manager - Automotive (Manufacturing)
LOCATION
Preferred: This role can be based remotely anywhere within the U.S. and will require 30-50% travel, mainly to the Mexico region.
Secondary: This role could also be based on-site at our Chihuahua, Mexico facility for anyone local to that area.
JOB SUMMARY
Support the Business Unit in all Quality related aspects associated by potential and new business
Have a thorough understanding of the Sector's manufacturing capabilities, processes, tools and systems
Work with BU, Ops, Customer and peers to develop product quality objectives consistent with customer expectations and team plans.
Assume the Quality conscience of the team in all aspects of the business.
Provide accurate, timely feedback of production issues, as needed.
Establish relationships and contacts with all sites manufacturing similar products and customers.
Develop an understanding of the work cell business strategy as it pertains to Quality
Provide regular updates to Global Quality team, BUDs, BUMs, WCMs, and Operations Managers on the execution of the Quality strategy.
Work closely with the Business Unit Director/Manager to develop an understanding of the customer business strategy as it pertains to Quality.
Responsibilities
Global Best Practice implementation.
Deployment and training to manufacturing sites for quality tools and techniques.
Global Process capability program.
Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
Identify creative ways to reduce waste by streamlining processes and systems (i.e. analysis of the requirements, modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or re-engineering of processes and systems).
Monitor trends in Quality data (yields, dpm, corrective actions) to identify continual improvement opportunities.
Act as a catalyst for changing the mindsets from one of reactively measuring the product to one of proactively monitoring the process for optimized performance and quality.
Assist in eliminating non value-added inspection by instilling an “inspection at the source” mentality.
Steer Customer Product Engineering and new program teams towards systems and information requirements that fit Jabil's objectives of lower costs, less duplication of effort, and improved responsiveness.
Ensure real time containment and resolution of problems.
Drive the directives described within the Quality Policy throughout the Organization.
Maintain a thorough understanding of latest tools, techniques and processes, and promote “Best Practices” within the organization.
Act as a liaison between Jabil sites for program transfers including providing input into transfer plans and timelines, supporting data and knowledge transfer activities and participating in launch activities as needed.
Provide support and technical assistance to new facility and/or workcell startups.
For automotive sector, successfully translate automotive industry requirements to the sites.
Support Quality efforts from material qualification to end user reliability.
Communicate quality policies effectively to all levels of the organization.
Exchange knowledge and information with other Jabil facilities to ensure best practices are both shared and implemented throughout the Jabil organization.
Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
Ensure all sensitive and confidential information is handled appropriately.
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Regulatory / Statutory
Support regulatory qualification requirements as required.
Ensure that current and future quality and manufacturing systems meet and/or exceed customer and regulatory requirements.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention
Coach Quality staff in the interviewing/hiring process, as needed.
Provide mentoring and technical assistance to Jabil site Quality Managers and staff.
Employee and Team Development
Identify individual and team strengths and development needs on an ongoing basis.
Create and/or validate training curriculum in area of responsibility.
Provide strong leadership to the team.
Coach and mentor staff to deliver excellence to every internal and external customer.
Create and manage succession plans for Corporate Quality function.
Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, personal development goals).
Solicit ongoing feedback from Business Unit, peers and team members.
Provide ongoing coaching and counseling to team members based on feedback.
Express pride in staff and encourage them to feel good about their accomplishments.
Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication
Provide communication forum for the exchange of ideas and information with the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Ask questions; encourage input from team members.
Communicate the group's goals and needs clearly, and on a regular basis, to direct reports. Make their roles and responsibilities clear.
Assess communication style of individual team members and adapt own communication style accordingly.
JOB QUALIFICATIONS
Knowledge Requirements
Ability to read, analyze, interpret and communicate technical information, regulatory and legal documents.
Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to write and/or interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Advanced troubleshooting and problem-solving skills.
Strong knowledge of global and regional industry standards.
Strong and convincing communication skills.
Ability to write reports, business correspondence, and procedure manuals.
Education & Experience Requirements
Bachelor's degree in Industrial Engineering or related field.
12-15+ years of experience in a manufacturing operations and quality environment with at least 3-5+ years of experience in a quality automotive field.
Experience in IATF16949 requirements, AIAG PPAP, MSA, SPC, FMEA, APQP, GRR, and GD&T.
Proven experience/results leading quality engineering projects internationally.
Proven experience/track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
Or equivalent education, experience, and/or training.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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