Inside Sales Director - Redstone Realty Solutions (Sales)

The Inside Sales Director manages the distribution of company generated leads to the agents meeting the requirements to take part in the inside sales program. The ISD will be responsible for actively seeking out new sources of lead generation including vetting online channels and software platforms. This role is also responsible for the training of agents on the responsibilities associated with accepting company generated leads and monitoring the adherence of participating agents to the guidelines of the lead generation program.

Job Description

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Receive, input, and monitor incoming company leads from relocation companies, other brokerages, and directly from various employers.
• Develop and utilize credit union membership lists to provide leads to agents.
• Allocate leads to the agents in a fair, consistent, and transparent manner with a focus on company values and maximizing company dollar.
• Send and monitor outgoing company leads after making first contact to verify validity of the same.
• Assist the team with identifying appropriate targets for outgoing referrals.
• Monitor company compliance with relocation contracts.
• Identify and pursue additional relocation companies for relocation business.
• Maintain company membership in the appropriate trade organizations.
• Achieve and maintain all certifications relevant to relocations including a sales person license.
• Manage all lead generation sources to maintain up to date data related to available leads.
• Provide reports on a monthly basis to company leadership.
• Communicate with agents on a regular basis and inform the agents when agents have not met the expectations for participation in the inside sales program.
• Maintain the Inside Sales Team's standards, determine the same, and manage its makeup including monitoring training/certification compliance.
• Assist the other company admins as time allows.
• Identify new ways to generate company leads and pursue the same.
• Other duties as assigned or necessary for the success of the Company.

Competencies

• Leadership.
• Business Development.
• Results Driven.
• Business Acumen.
• Decision Making.
• Organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, smartphones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This position regularly requires long hours and frequent weekend work.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Required Education and Experience

• At least five years of proven real estate related experience.

Preferred Education and Experience

• Appropriate industry certifications.
• Bachelor's degree in business or related field or commensurate experience.

Additional Eligibility Qualifications

• Demonstrated experience in real estate.
• Experience with real estate lead generation software.
• Excellent people skills, with an ability to partner with a dynamic leadership team.
• Possess personal qualities of integrity, credibility, and commitment to company mission.
• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
• Understanding of rules and regulations governing real property transactions and specifically relocations.
• Proficiency with ethics rules, regulations and laws governing the sale of real estate in Alabama and Tennessee.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

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