Inside Sales Representative (Sales)

Summary

Primary duty of an Inside Sales Representative is to grow sales within a specific geographical and/or accounts territory assigned. Inside Sales Representatives will be experts in CIVCO's virtual selling sales processes and execute to gain new customers as well as maintain and grow sales with existing customers. Responsibilities include, but not limited to, growing the leads funnel in partnership with Marketing, scheduling and leading virtual meetings with prospects to qualify the prospects, demonstrate CIVCO solutions virtually to customers, and managing & closing opportunities. Inside Sales Representatives will continually analyze current territory and look for opportunities to protect and grow sales.  

Essential Duties and Responsibilities includes the following (Other duties may be assigned)

• Sell CIVCO solutions to prospects and customers ethically, following AIDINC Sales Technique and CIVCO's Virtual Sales Process.
• Become an expert in following CIVCO's Virtual Sales Process
• Generate demand by outbound calls & follow up on marketing generated leads in the territory.
• Establish and maintain customer relationships by demonstrating proficient level of procedural and technical product knowledge to identify solutions that fit customer needs.
• Maximize revenue and market share of CIVCO products in the territory while achieving and exceeding sales targets.
• Maintain and expand client contact database through utilization of CRM.
• Manage leads and opportunities diligently and input updates into CRM.
• Comply with CIVCO pricing and contracting strategies to close sales.
• Stay current on competitive products, being well versed in their strengths and weaknesses while reporting on competitive activity to Management.
• Continue on-going informal training on the Multi-Modality Imaging products and Industry.
• Assist in implementation of marketing plans in assigned territory.
• Report weekly and monthly on sales opportunity pipeline in assigned territory and provide feedback to management using financial statistical data

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

Two-year degree with three to four years of  virtual sales or customer service experience; or equivalent combination of education and experience. Four-year degree with one to two years related experience and/or training preferred.

Other Skills and Abilities

• Strong teamwork and interpersonal skills
• Exceptional verbal/written communication skills
• High attention to detail and ability to monitor multiple customers
• Superior customer service and problem-solving skills
• Extraordinary analytical skills
• Knowledge of Microsoft Office
• Regular attendance is required for the ability to complete all work.
• Requires face-to-face interaction with team members, peers and management to complete all work and provide support.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.  The employee must frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and color vision.

 Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Sales