Supervising Radio Communications Technician (Finance)
The County of Riverside's Sheriff's Office is seeking to fill a Supervising Radio Communications Technician position who will support the Public Safety Enterprise Communication (PSEC) System in Riverside. Supervising Radio Communications Technician is a working title for IT Supervising Communications Technician .
The Supervising Radio Communications Technician will supervise a team responsible for the planning, organizing, constructing, installing, testing, maintaining, and programming, public safety communication equipment. Also, the incumbent will oversee the subscriber shop, which includes scheduling staff, assisting customers, managing workflow, and completing repairs on radios, computers, and other equipment. They will coordinate with vendors to schedule maintenance, repairs, and site visits, and ensure all service agreements are adhered to.
Additionally, the Supervisor will review and approve invoices for vendor repairs and maintenance, as well as ensure environmental documentation for PSEC remote sites is in compliance. As a supervisor, the incumbent will provide leadership and guidance to the team, ensuring that staff performs technically advanced IT-related work effectively and meets all performance standards and deadlines.
Competitive candidates will possess relevant experience in the duties outlined, demonstrating a strong understanding of public safety communication systems. The ideal candidate will be a proactive leader with the technical expertise required to ensure the effective operation and repair of communication equipment in a critical public safety environment. Additionally, experience with Motorola radio systems and public safety communication technologies as well as a background in the public sector or governmental operations are preferred.
Meet the Team!
The law enforcement professionals of the Riverside County Sheriff's Office , with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California. The Sheriff's Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.• Supervise, assign, review, and evaluate the work of staff performing a variety of IT-related work; plan, organize, and provide opportunities to develop/maintain job-related competencies.
• Install communication (e.g. radio, computer) and other equipment in or on vehicles; install communication (e.g. radio, microwave, computer, switches, routers, Uninterrupted Power Supplies (UPS), battery systems) and other equipment (e.g., infrastructure equipment, cabling) in office and other buildings (e.g., remote microwave/radio tower sites); perform preventative maintenance on communication network and/or components. (subscriber devices, switches, routers, UPS's, battery systems, radio repeaters, and microwave radios)
• Perform minor preventive maintenance at PSEC remote sites to include weed abatement, HVAC air filter replacement, and generator testing; escort vendors and none PSEC staff to remote sites; verify work completed by vendors at PSEC remote sites; maintain and comply with environmental documentation at PSEC remote sites.
• Install and configure network hardware and software; update system documentation; coordinate system/component upgrades and repairs with vendors and users; monitor the work of vendors to ensure compliance of enterprise standards for products and services; provide user training regarding equipment and network utilization;. Create, modify, and update subscriber radio programming (codeplug or personality) and radio programming software.
• Troubleshoot, repair, program and resolve malfunctions of communication network equipment and devices (e.g., subscriber devices, switches, routers, UPS's, battery systems, computer, radio repeaters, microwave radios, , and cabling); diagnose, locate, and repair network malfunctions. Troubleshoot, diagnose, resolve minor HVAC and Generator malfunctions at PSEC remote sites.
• Install, configure, and maintain PSEC network switches, and routers; monitor PSEC network components, on-line applications, and PSEC network connectivity; track and analyze problems and resolutions
• Research, evaluate and test proposed products, product versions and systems solutions.
• Confer with County staff and vendors to determine requirements and services and coordinate activities to ensure capability exists for inter-agency communication.
• Plan new and revised communications systems; estimate installation and recurring costs; coordinate the modification and installation of systems and leased data and transmission facilities; review and verify billings for completeness and accuracy prior to submission for payment; prepare recommendations and reports.Education: Possession of a Bachelor's degree from an accredited college or university in computer science, computer information systems, data processing, information management, or related field. (Additional qualifying experience may be substituted for the required education on the basis of one year of experience for one year of education.)
Experience: Four years of successful journey level radio, microwave, or public safety communication systems experience with two of those years including supervisory or lead duties over staff engaged in technically advanced IT-related work. (One year of experience as a Riverside County IT Communications Technician III may substitute for this required experience.)
Other Requirements:
License/Certificate: Possession of a valid California Driver's License required.
Physical Requirements: Pushing, pulling, and lifting a variety of technical equipment.
May need to operate a forklift on occasion, training will be provided.
Candidates for public safety positions will undergo a comprehensive background investigation to ensure their qualifications align with the responsibilities of a member of the Riverside County Sheriff IT team. The requirements for this process include: a complete employment history, a record of residency for the past ten years, five to seven references (which must consist of current or former employers, family members, friends, and co-workers), all relevant police reports, documentation of vehicle accidents and/or citations, as well as a polygraph and medical examination.
Must be able to lift, push, pull various large and equipment up to 50 lbs. in/out of the height of a standard pick-up truck. Must be able to lift, push, pull equipment exceeding 50 lbs. with assistance or other mechanical means; i.e., hand truck, cart, forklift, liftgate, tractor, etc.What's Next? This recruitment is open to all candidates. Current County of Riverside employees or employees of the County of Riverside's Sheriff's Office may be considered before other applicants depending on the volume of applications received.
General Information
If you have any questions regarding this posting, please contact Alyssa Wallace at alyssawallace@rivco.org
