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8650 Commerce Drive LLC
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Shipping Desk Clerk 1:00pm - 10:00pm (Finance)
Essential Duties and Responsibilities:
Communicate with picking department, manifest, maintenance, IT and members of management to ensure effective processes at all times.
Fix order discrepancies (labels, serial numbers, masks) and screen for special instructions on invoice tickets.
Document picking errors and forward error report as instructed and research solutions to problems occurring with customer orders.
Keep record of defective product barcodes and labels (incorrect quantity, unscanable labels, no label, etc.).
Activate/Deactivate invoicing lanes as operationally needed and use PA to communicate information to the Parcel Department.
Monitor ORDSTSWK and ensure cartons are shipped before cutoff.
Search for missing boxes at the end of the night and correct all errors to complete the invoicing process.
Ensure all orders are invoiced to meet cutoff and assist with Invoicer responsivities as needed.
Assist with Invoicer placement and coordinate manpower according to workflow.
Assist with backorders, order cancellations and carrier changes by sales people.
Maintain "Tour Ready" clean and safe work area at all times.
Perform additional duties as assigned.
Regular attendance is an essential function of the Invoice Desk Clerk position. Coordinate all absences with Supervisor to ensure desk coverage.
Requirements:
The ability to understand basic English.
The ability to lift up to 70 pounds is required along with being able to bend, stoop, stand, walk and twist as needed to perform the job.
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