Customer Success Manager, AURA (Finance)

Hexagon, with ~24,000 employees in 50 countries and net sales of ~5.5bn EUR is a global leader in sensor, software and autonomous solutions that are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Learn more at hexagon.com .

Job Title: Customer Success Manager
Remote Position in the U.S.: Must currently reside in the U.S. to be considered

AURA is part of Hexagon, the global leader in reality technology. Aura is a 3D imaging system for aesthetic medicine that was launched in July 2024 and is now being introduced to the US market. It allows practitioners in aesthetic medicine to capture a patient's face instantly, creating a 3D model for detailed skin analysis and facial measurements. This innovative tool enhances communication between practitioners and patients, facilitating the sale of treatments.

Learn more at: Aura Reality by Hexagon - 3D Skin Analysis

Position Overview: We are seeking a proactive and customer-focused Customer Success Manager to join our team. In this role, you will be instrumental in ensuring our clients achieve their desired outcomes with our Aura App and related services. You will maintain daily communication with customers, addressing their needs and enhancing their experience with Hexagon Aura Reality AG.