Colorvision International, Inc
CA- Manager (Biotech)
Entice customer/guest into store and to buy products.
Show customer/guest all available products.
Help customer/guest select products to purchase.
Collect payments for purchases, following company procedures for checks and credit card authorizations.
Work effectively with more than one customer at a time.
Resolve customer problems with tact and diplomacy.
Assist customer/guest with refunds and/or exchanges using tact and diplomacy and following company procedures.
Follow and enforce S.O.P. (Standard Operating Procedures).
Picture-taking
Take pictures using proper techniques and methods.
Process pictures correctly.
Staffing
Interview, hire, train, motivate store employees.
Monitor, coach, appraise and counsel employee performance.
Training
Train employees in sales techniques, cash register use, computer input, camera and heat press operation, cash handling procedures, customer service skills, company policies and procedures
Train all employees on S.O.P. for your location.
Re-train staff when necessary.
Operations
Maintain company uniform standards in the store.
Supervise store employees.
Oversee appearance and cleanliness of store, displays, employees.
Maintain safety procedures.
Make all bank deposits.
Submit sales, payroll, schedules and other reports to home office as required.
Maintain good relations with the landlord and their personnel.
Inventory
Maintain adequate inventory of supplies and keep accurate, updated inventory records..
Maintain equipment in proper working order; replace equipment when necessary.
Keep accurate records of equipment serial numbers.
Payroll
Run weekly payroll sheet, checking to be sure timecards are complete and correct.
Monitor employee sales and bonus structure.
Report all payroll and staffing changes to the home office payroll department.
Make sure time sheets are signed.
Distribute employee paychecks.
Perform other duties as assigned or necessary.
Environmental Demands: Work may be performed in a small, confined space. Indoor stores are in temperature-controlled environments that are frequently noisy. Outdoor stores are subject to extremes of heat, cold, humidity and noise.
Physical Requirements: This job requires standing and walking for long periods of time, frequently walking up and down steps, reaching, bending, stooping, twisting, kneeling, lifting items up to 50 pounds with assistance, manual dexterity, carrying a camera with an attached strap worn around neck weighing approx. two (2) pounds, hearing effectively and speaking understandably, including the ability to project voice over a crowd.
Mental Requirements: This job requires a positive, enthusiastic approach, good judgment, ability to entice customers to take their picture, ability to work under stress, ability to work with people from diverse backgrounds and cultures, reading, performing simple math functions, hearing effectively and speaking understandably. It also requires the ability to cooperate and effectively work as a part of a team.
Equipment/Machinery Used: The nature of this work generally requires the use of a computer keyboard, camera, tripod, cash register, printers, fax machine, calculator, telephone, credit card machine, reliable transportation, cleaning supplies, small hand tools, heat press, television monitor, vacuum cleaner.